Shipping: Unless otherwise requested, I ship packages via USPS Priority Mail, insured for the full purchase price. All pieces are packaged in paper boxes with tissue paper. Gift wrapping is available. In an effort to cut down on Nisa Jewelry‘s carbon footprint, I use recycled products whenever possible.
I offer international shipping on a case by case basis, so please reach out to me if you need international shipping.
Availability: Most pieces are made to order, so please allow up to 14 days for me to craft your order. If an item is immediately available, I will specify this in the item description. Rush orders are possible for an additional fee. If you have questions about the availability of any item, please contact me at nisa@nisajewelry.com
Custom Work: custom work is always welcome, though, depending on the season, sometimes there is a waiting list. After discussing the details of your project with you, I will give you a quote (or estimate, depending on the situation), at which time a 75% deposit is required to begin, with the balance due upon completion. No refunds, returns, or exchanges on custom work.
Returns and Exchanges: I accept pieces for EXCHANGE or REFUND if returned to me within seven days of receipt (minus shipping fees), and in “new” condition. Please contact me at nisa@nisajewelry.com if you wish to exchange or return a piece. All custom order sales are final.
